We want you to be happy

We want you to be certain that you've made the right decision joining Iberdrola. So, if you have any questions or need a little more convicing, we'd love to hear from you. Just give us a call on 1800 300 3700 Monday to Friday 8am - 8pm & Saturday 9am - 4pm.

However, if you've changed your mind and want to cancel your contract, you must tell us within your cooling off period which ends 14 days from the day after you receive your Welcome Pack by e-mail or post.

To cancel, please send the details below to; contactus@iberdrola.ie or write to: Customer Service Team Iberdrola PO Box 13051 Dublin 2

I wish to cancel my (complete where applicable):

  • Gas Account Number
  • Electricity Account Number
  • Date of application
  • Name
  • Address
  • Postcode
  • Phone number
  • Email address
  • Your signature 
  • Date of request to cancel