Paying your bill
We believe paying for your energy should be quick, simple – and most of all convenient. That’s why we offer a range of ways to pay.
You can pay:
• By Direct Debit
We’ll send you a bill every two months and we’ll collect the money you owe us by Direct Debit 14 days later.
If we supply both your gas and electricity we’ll collect two Direct Debit payments, one for each fuel.
• By card
Use your debit or credit card to pay your over the phone
Simply take your bill to the Post Office and pay with cash or card.
If you're having difficulty paying please contact us as soon as possible.
It may be helpful to contact MABS who can provide a free, confidential and independent money advice service.
You can call their helpline on 0761 07 2000 Monday to Friday 9am-8pm.